Legal Services

How a Law Firm Automated Client Onboarding and Case Management

Autogility Systems automated document production, client onboarding, approvals, and filing, helping the firm’s legal team spend more time on billable work.

EXECUTIVE SUMMARY

The Big Picture

A boutique commercial law firm was spending too much time on routine administrative work.

Partners and associates were manually preparing contracts, managing onboarding through email, and chasing approvals across disconnected processes.

Autogility Systems built a connected automation system for onboarding, document generation, approvals, e-signatures, and filing, reducing contract turnaround by 83% and saving partners 22 hours every month.

CLIENT PROFILE

Boutique Commercial Law Firm

The firm specializes in commercial contracts, corporate advisory, and M&A work.

With a team of partners and associates managing document-heavy workflows, routine administration was taking valuable time away from legal and client work.

Founded Not Publicly Available
Headquarters United States
Employees 20 Legal Professionals
Industry Commercial Law
Focus Corporate Advisory
Customers Business Clients
PROJECT OBJECTIVES

Goals & Objectives

Five priorities focused on reducing administrative work across the legal workflow.

Goals & Objectives

Automate Document Production

Reduce the time spent preparing routine legal documents.

01

Streamline Client Onboarding

Create a clear, trackable process from engagement to matter setup.

02

Improve Approval Workflows

Route documents to the right people without manual follow-ups.

03

Simplify Document Filing

Automatically organize completed documents in the correct matter folders.

04

Protect Compliance & Control

Maintain version control and clear audit trails throughout every workflow.

05
The Challenge

Too Much Legal Time Was Being Spent on Administrative Work

Routine contracts were being created manually, onboarding relied on long email chains, and approvals could sit waiting without reminders or visibility.

Highly experienced legal professionals were spending valuable time on work that could be structured and automated.

Too Much Legal Time Was Being Spent on Administrative Work
3.5 HOURS
PER DOCUMENT Before Autogility
Our Blueprint

Building a More Efficient Legal Workflow

We mapped the firm's key processes, identified the biggest bottlenecks, and built automation around the workflows consuming the most time.

01

Discover & Audit

We reviewed onboarding workflows, approval processes, and 40+ document types to identify the biggest opportunities for automation.

02

Custom AI Implementation

We built smart document workflows, automated onboarding steps, approval routing, and matter-based document generation.

03

Integration & Training

We connected e-signature, filing, and workflow systems while ensuring the team could work confidently within the new process.

The Platform

A Connected System for Legal Operations

Less Admin. More Time for Legal Work.

AI-DRIVEN OPS

The new system connects the key workflows that previously relied on manual coordination.

From client onboarding to document generation and final filing, routine work now moves through structured workflows while legal professionals focus on the work that requires their expertise.

Turnaround
80%
Faster
Time
22 HRS
Saved Monthly

Core capabilities

Core capabilities

Automated Client Onboarding

Guide clients through document collection, setup, and onboarding tasks automatically.

Intelligent Document Generation

Generate high-volume legal documents using the right client and matter information.

Automated Approval Routing & E-Signature

Route documents with reminders and escalation with e-sign so approvals do not get delayed.

Measurable Outcomes

Impact Metrics & Key Results

Clear improvements in document turnaround, approvals, and administrative efficiency.

Performance vs. Industry Avg

Advisor Time Reclaimed

Document Turnaround
Realized Rate: 83% Industry Avg: 40%
Approval Efficiency
Realized Rate: 75% Industry Avg: 35%
Document Accuracy
Realized Rate: 100% Industry Avg: 69.92%
Filing Accuracy
Realized Rate: 100% Industry Avg: 80%

83% FASTER TURNAROUND

Routine contracts moved from hours of manual preparation to automated workflows completed in under 20 minutes.

Document Generation 45%
Client Onboarding 30%
Approvals & Filing 25%

The Shift

Here’s What Actually Changes When Your
Sales Process Is Automated with Autogility

Manual Way

  • Contracts prepared manually from templates
  • Client onboarding managed through email chains
  • Approvals dependent on manual follow-ups
  • Documents filed manually
  • Time spent searching for historical files

With Autogility Systems

  • Documents generated from structured workflows
  • Client onboarding tracked from start to finish
  • Approvals routed automatically with reminders
  • E-signatures triggered automatically

PROBLEM SOLVING

Challenges & Resolution

01 Resolved

Manual Document Production

The Challenge

Routine contracts were being manually created from templates, taking hours to prepare.

Our Resolution

Smart templates now generate documents using the correct client and matter information automatically.

02 Resolved

Unstructured Client Onboarding

The Challenge

Onboarding relied on email chains, manual follow-ups, and disconnected steps.

Our Resolution

A structured workflow now guides every client through document collection and matter setup.

03 Resolved

Delayed Approvals & Filing

The Challenge

Documents could sit waiting for approval, while completed files still needed to be manually organized.

Our Resolution

Automated routing, reminders, e-signatures, and filing keep the process moving from approval to completion.

FAQ

What Most Businesses Want to
Know Before Getting Started.

Can document automation work with legal templates? +
Yes. High-volume templates can be automated using client and matter information while maintaining the correct structure and version control.
Can client onboarding be automated? +
Yes. Document collection, matter setup, communications, and onboarding tasks can all be managed through automated workflows.
How are approvals handled? +
Documents can automatically route to the correct person with notifications, reminders, and escalation when action is delayed.
Can completed documents be filed automatically? +
Yes. Once completed, documents can be named, stored in the correct matter folder, and tracked with a clear audit trail.

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71% OfTickets Auto-Resolved
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